Naza Premira Sdn. Bhd., the official distributor for Piaggio, Vespa and Aprilia products in Malaysia, has streamlined its operations by centralising the three brands at the Piaggio Motoplex Concept Showroom at the Naza Automall, Petaling Jaya.
Naza Premira Sdn Bhd has also streamlined its After Sales Division for Piaggio Group products with the set up of the Naza Premira Technical Centre, situated within the Naza Automall, Petaling Jaya compound.
Previously, the Aprilia sales and service centre was located in Kg. Baru, Kuala Lumpur. There has been some uncertainty about the after-sales service for Aprilia when the Kg. Baru flagship showroom was closed recently.
Currently, owners can also service their bikes at the authorized service centres nationwide. All authorised service centres in Malaysia have been given a complete technical training from Naza Premira After Sales Division and Technical Trainer from Piaggio Asia Pacific in Hanoi, Vietnam.
All authorised service centres are now equipped with an exclusive Piaggio Advance Diagnostic System (P.A.D.S) that can perform several technical analyses such as downloading the Electronic Control Unit (ECU) Data that can be reset and reprogrammed while remapping and checking error code for any trouble shooting.
“By streamlining the after sales division we have gained good support from our authorised service centres hence there is an increment of 200 percent for Piaggio brand parts sales nationwide.We are currently holding more than RM2 million worth of parts and accessories and our authorized dealers holding more than RM300,000 worth of parts and accessories.
With this initiative, we ensure that our customers will have an ease of mind when buying any of our products where we provide complete services via our Sales, Service and Spare Parts,” said En Farouk Faisal, Chief Operating Officer of Naza Premira Sdn Bhd.
The Piaggio Motoplex Concept Showroom will be launched in the second quarter of
2017. It will be a revolutionary new retail concept showroom that showcases the very best of Piaggio Group, all under one roof.